Official shop
Free shipping on all orders above €69.90 30 days free returns on all orders
Official shop
  • Free shipping on all orders above €69.90 Free shipping
  • 30 days free returns on all orders 30 days free returns
Official shop
Free shipping on all orders above €69.90 30 days free returns on all orders
Official shop
  • Free shipping on all orders above €69.90 Free shipping
  • 30 days free returns on all orders 30 days free returns

Help & Services

Use of cookies on the Arena Water Instinct Online Shop

What are cookies?

Cookies are text strings of small dimensions stored on your computer when you visit certain websites.

In order to purchase the products on www.arenawaterinstinct.com, it is necessary to enable cookies. If you do not wish to accept cookies, you can in any case browse the website and use it for researches. In most of the browsers, cookies are enabled: at the bottom of the page, you will find all necessary information to change cookies’ settings on your browser.

Cookies do not damage your device. The cookies wegenerate do not store personal identification information, as, for example, credit cards details; rather we use encrypted information collected by the cookies in order to improve your visit on the website. For example, they are useful to identify and solve errors or to identify correlated products to show o the visitor during browsing.

We provide you this information as integral part of our initiative aimed atensuring complete compliance with legislation in force and at ensuring our transparency with reference to your privacy when using our website. You may find further information on cookies on the websites: www.allaboutcookie.org e www.youronlinechoices.eu.

Cookies can have different functions, as, for example, to enable you to browse efficiently the various pages of the Website, remembering your preferences and can improve your visit on the Website and customize the information.

www.arenawaterinstinct.com also reserves the right to use similar systems to collect information on the users of the Website,as, for example, IP address, internet browser type, operating systemused and/or visited web pages for statistics and security reasons. www.arenawaterinstinct.com can collect this information in order to track the use of the Website and improve it.

Hereinafter you can find a brief guide on howwww.arenawaterinstinct.com uses cookies and similar instruments.

Session cookies

These cookies are essential to allow you to surf on the Website and use its functions as, for example, to access reserved areas of the Website. Without these cookies, the requested services, as shopping basket or online payment services cannot be supplied.

The cookies that are strictly necessary are used to save a single identifier in order to manage and identify the user as unique with respect to all other users visiting the website in the same time and to supply a coherent and precise service.

Some examples include:

  •  Remembering previous actions (e.g. text entered) during browsing backwards to a previous page of the same session;
  •  Managing and transferring security tokens to different services within a website to identify visitor status (e.g. registered or unregistered);
  •  Maintenance of tokens for the implementation of reserved areas of the website;
  •  Directing clients towards specific versions/applications of a service, as may be necessary during technical migration.

Performance cookies

These cookies can belong towww.arenawaterinstinct.com orpartner websites and can refer to the surfing session or be permanent. These cookies collect information on how the visitor uses the website, as, for example, the visited pages. These cookies do not collect any data that can identify the user. The information collected by these cookies is aggregated in an anonymous form and is only used to improve the functions of the Website.

Some examples include:

  • Web Analytics: the collected data are only limited to the use of the website by the operator in order to manage website performance and structure. These cookies can belong to a third party but the information will only be used by those dealing with the publicationof the visited website;
  • Tracking of affiliates by partners of www.arenawaterinstinct.com:  cookies are introduced by partners and used by them only to know if the user coming from another website did the purchase of a product or of a service on www.arenawaterinstinct.com;
  • Error management: Measurement of errorsrecorded on the website: this function sustains the improvement of the services and of the claims management and it is closely connected to the web analytics;
  • Testing different structures of the website pages - tests on structural changes, generally using A/B or multi-variable tests, to ensure, that in the current and subsequent sessions, a coherent look is retained for the user of the website.

Functional cookies

These cookies can belong to www.arenawaterinstinct.com or partners and can refer to the surfing session or be permanent. These cookies are generally the consequence of an action of the user, but can also be implemented in the supply of a service not explicitly requested, but offered to the user. They may also be used to avoid the user being repeatedly offered a service that he has previously been offered and already refused. Moreover, these cookies enable the website to recall the choices of the user (e.g. username, language, country of origin, etc.). The data collected by these cookies is anonymous and cannot trace the user's behaviour on other websites.

Some examples include:

 

  • Remembering the settings applied by a user to a website such as, for example, layout, font size, preferences, colour, etc.;
  • Remembering a choice in order that no repeated requests are made to complete a questionnaire;
  • Detecting if a service has already been offered, such as, for example, the offer of a tutorial for subsequent visits to the website;
  • Supplying information in order to enable the function of an optional service such as, for example, the offer of a live chat session;
  • Compliance with a user request such as, for example, presentation of a comment.

 

Third party cookies for marketing

These cookiesare used by partnersof www.arenawaterinstinct.com, in order to present you with the advertising banner of www.arenawaterinstinct.com when you are on another website, showing you the most recent products you looked at on www.arenawaterinstinct.com. Whilst you browse,www.arenawaterinstinct.com,these cookies are also used to show you products that may interest you or which are similar to those you looked at previously, based on your browsing history. Use of these cookies does not imply the processing of personal data, but can enable the connection to your computer or to other devices and trace data that has been saved: these cookies connect to the browser installed on your computer or to other devices used to browse our website.

How can I disable cookies?

Most browsers accept cookies automatically, but you can also choose not to accept them. We recommend not disabling this function as it may prevent you from moving freely from one page to the next and making use of all the website's options.

If you do not wish your computer to receive and save cookies, you can change the security settings of your browser (Internet Explorer, Google Chrome, Safari etc.). In any case, please note that some parts of our Website can only be used in full if your browser accepts cookies; if not, you will not be able, for example, to add products to your basket and buy them. Consequently, your choice to remove and not accept cookies may have a negative effect on your experience with our Website.

If you wish to change the settings of your cookies, by altering the settings of the various browsers, you can find below some brief instructions on how to do so for the four most commonly-used browsers:

Microsoft Internet Explorer

Click on the 'Tools' icon in the top right-hand corner and select 'Internet Options'. Select 'Privacy' from the pop-up window. Here you can adjust your cookies settings.

Google Chrome

Click on the spanner icon in the top right-hand corner and select 'Settings'. At this point, select 'Under the hood' and change the 'Privacy' settings.

Mozilla Firefox

From the drop-down menu in the top left-hand corner, select 'Options'. Select 'Privacy' from the pop-up window. Here you can adjust your cookies settings.

Safari

From the drop-down settings menu in the top right-hand corner, select 'Preferences'. Select 'Security'; here you can adjust your cookies settings.

To find out more about cookies and how to manage or disable those of third parties or marketing/retargeting, visit www.youronlinechoices.com.

To disable analytical cookies and prevent Google Analytics from collecting data on your browsing, you can download the add-on component of your browser to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout.